Buying a single ticket on Getbybus

This document explains in detail how to purchase a single (one way) bus ticket on our website Getbybus.com (If you are reading this on a mobile phone or tablet, the illustrations shown in this post will look differently on your device, but the principle will be the same).

Table of Contents

Selecting your route

On the home page of Getbybus.com, which looks like image 1 below, you have to do the following.

Select departure station – (where you wish to travel from)
Select destination station – (where you wish to travel to)
Select travel date
Select number of passengers (by the categories on Image 1)
Press “SEARCH”

Image 1

On the website, you will now see a list (if any) of the available departures for the route and travel date you picked on the home screen. As illustrated in the image below you can easily switch your travel date by using the Quick date picker above the result list. If you wish to do a new search between other cities, you can use the search form at the top of the screen.

Image 2

Information about routes

When you click on one of the routes listed in the search result, the route will expand and display special info which applies to the specific route. As you can see in Image 3 below, you can see the details about the stops and waypoints (e.g. borders).
The majority of buses depart from the main bus station, but in case the bus DOES NOT depart from the main bus station in the city you travel from, there will be listed some special stops like the example shown on Image 3. (You can read more about finding your bus departure location here.).
Last but not least, it is stated if the bus company operating the route you have picked requires you have a printed ticket to board the bus or is it an M-ticket (as in the case on Image 3).

Once you have found the route you wish to travel on – click on the blue “Buy Ticket” button which will take you to the sign-in process.

Image 3

Routes not available online

On some search results you might see the following displayed:

1. Sold out at Getbybus.com: This means we have no more tickets available online, you might be able to find tickets at sales agents or at the bus station. However, we can’t provide any information about availability at other sales points.

2. Not available online: This means that tickets for this departure can not be purchased online. Tickets might be available at other sales points. However, we can’t provide any information about availability at other sales points.

3. Online sale closed: This means that online purchase of tickets for the departure is no longer possible. Tickets might be available at other sales points. However, we can’t provide any information about availability at other sales points.

Image 4

SIGN IN on Getbybus

To purchase a ticket on Getbybus.com you need to be signed in to our system, so the first screen you will see after clicking the “My tickets” at the search result is the screen shown here:

Image 5

On this screen (Image 5 above) please note the TIMER (00:20:30 minutes); this means that the tickets you have picked are reserved for 20 minutes and 45 seconds and once the timer reaches 00:00 your tickets will automatically be released so that other travellers can purchase the ticket. If you wish to purchase them you should complete your purchase before the timer reaches 00:00.

At the top of the screen (Image 5) you see a button saying “my tickets”; when you click on the button the following screen will be visible.

Image 6

If it is the first time you purchase a ticket you have two options:

Sign up using a Google account by clicking on the ˝Sign up with Google˝ icon (Image 6), if you do so, please remember that you will receive your bus ticket on the E-mail account attached to your Google plus account
The second option is to click on “SIGN UP” (as shown in Image 6) which will take you to our sign-up screen.

If you have already used getbybus.com to purchase a ticket you can sign in to our system using the e-mail and password or Google plus account you used by your prior purchase and then continue from there on.

SIGN UP (Registering) on Getbybus

At the sign-up screen on getbybus.com (Image 6 below), you will have to enter your e-mail, name and a password of your choice.

Pay attention to adding the correct e-mail address because if you enter the wrong one you will not receive your ticket after you have completed your purchase.

The name you enter on the Sign-up screen will automatically be transferred as the first passenger to any ticket you wish to purchase but you can overwrite this during the purchase process.

Applying a Getbybus Voucher

If you have a voucher code, you can click the text as shown in Image 7 as step number 1? An empty field will show up where you can enter the code and press ”APPLY”. Pay attention to the total price amount which should be changed according to the voucher.

NOTE: Unlike before, you are not able to add any more passengers during your purchase process. If you want to add more passengers or change the type of passengers, you will need to go back to the homepage and redo your search process.

Image 7

Buying a ticket via CorvusPay

For the payment of your bus ticket you will be redirected to the site of our payment provider, which looks like the image you see below. On this site you have to enter you credit card details as well as your personal data and once filled out, you can press the “Pay” button which will initiate the 3D secure payment process.

Image 8

The 3D secure payment is an additional security layer attached to your credit card. Depending on your bank’s procedure for 3D secure, you might have to enter a pin or use a token code to confirm the payment.
In case your payment was not registered successfully, you will get an error message. In most cases the error is related to the 3D secure, so you will have to contact your bank and check how you can pay with 3D secure.
If your payment is accepted you will be redirected back to our system where you will see the following screen:

We HIGHLY recommend you click on the big blue button “My tickets” which takes you to your account on getbybus.com; from here you should download and save your ticket. Our system will of course also send the ticket to your e-mail address but in case you have mistyped your E-mail by the registration, you are not dependent on the E-mail.

From the My tickets area, you can also click on the city name from where you are travelling to see the information about the bus departure location.

17Comments

Tim • 2021-10-18T09:25:29+01:00

Hello, any bus connections today 18.10.2021 from Zagreb to banja Luka ? And when?

Reply
- Maja • 2021-10-18T13:10:26+01:00
  
  Dear Tim,
  
  yes, there are 2 available departures for today, check them on the link and book your tickets easily.
  
  Have a nice trip!
  Best,
  GBB Team
  
  Reply
Jessie • 2021-10-21T13:21:23+01:00

I can’t find a place to buy Dubrovnik airport shuttle bus ticket. From Dubrovnik airport to old city.

Reply
- Maja • 2021-10-21T14:51:18+01:00
  
  Dear Jessie,
  
  unfortunately, we do not have the route Dubrovnik Airport – Dubrovnik at this moment.
  You can purchase your tickets on the official website of Platanus agency or before the ride at the airport.
  
  Best regards,
  GBB Team
  
  Reply
Tom C • 2021-11-29T19:28:19+01:00

Where can I get a bus from New york city to JFK?

Reply
- Maja • 2021-11-30T08:15:06+01:00
  
  Dear Tom,
  
  check out our JFK Airport guide and find out all the information on how to get from New York to JFK Airport.
  
  Best,
  GBB Team
  
  Reply
SHIERA MAE QUIÑO • 2022-01-10T15:53:32+01:00

Good day.. can i ask how to go spain..
Im from wroclaw to spain?
Thank you for answer

Reply
- Maja • 2022-01-10T16:09:42+01:00
  
  Hi,
  
  that all depends on where in Spain you plan to travel. The easiest way is to search for your desired route on our GetByBus homepage.
  In case you have any further questions, feel free to comment!
  
  Best,
  GBB Team
  
  Reply
Sylvia Buzadzija • 2022-01-29T04:31:36+01:00

Have return flight Sept.11,2022 at 14:00 from Zagreb Airport to Toronto, Canada.

Will be only in Kotor Montenegro. Unable to find a bus from Kotor that will either connect to Croatia Airlines in time for their 06:15 departure or can’t find a bus that goes directly to Zagreb. Either option is good. Dates are flexible (as I can stay in a hotel for a day or two) but must be on my flight to Toronto. There were a couple of buses online but it said “no online” purchases so there are no guarantees. Can you help me out.

Reply
- Maja • 2022-01-31T10:33:00+01:00
  
  Hi Sylvia,
  
  the bus line Kotor – Zagreb is currently not available online.
  However, it is a bit too early to know the departures for September this year, so we suggest you keep following our website (on the link) as the date approaches.
  
  Best,
  GBB Team
  
  Reply
John • 2022-03-16T20:51:36+01:00

The bus route from Vienna to Bratislava lists the bus company as Student Agency. What is this, and are there any restrictions?

Reply
- Maja • 2022-03-17T08:30:10+01:00
  
  Hi John,
  
  yes, one of the bus companies providing transport between Vienna and Bratislava is Student Agency. You can check their departures, as well as those of other bus companies here.
  Just pick the desired date and you will get a list of all departures and companies.
  
  Best,
  GBB Team
  
  Reply
Sid • 2022-04-12T18:55:34+01:00

Hi, I come from Instanbul to Konya YHT train, I would like to travel by Bus from Konya to Cappadocia, where is the station in Cappadocia.
what is the age limit for children to buy a ticket

Reply
- Maja • 2022-04-13T07:51:14+01:00
  
  Hi Sid,
  
  you can check out the route Konya – Kayseri for all the necessary details.
  
  Best,
  GBB Team
  
  Reply
Sid • 2022-04-12T18:59:37+01:00

your bus station in Kayseri or Nevsehir?

Reply
ralph hartl • 2022-04-28T16:07:01+01:00

Good morning,
Do you have a bus from Yalova to Kusadasi, Turkey,
on June 20 and what time does it operate ?
Thank you for your reply.

Reply
- Maja • 2022-04-29T07:11:41+01:00
  
  Hi Ralph,
  
  HERE you can check the bus departures for that date, if there are more passengers traveling with you, just add them in the search form above the results.
  
  Best,
  GBB Team
  
  Reply